How much commitment/time does it take for my Aromacognicity session?

There are really two parts to this process.

  • The Consultation-please do not rush this. The longer you take and the more detail that you give us, the more we can personalise your balm and recording to your specific needs. We say give yourself at least an hour. Think of it as a therapy session.... you do not need to rush this at all.
  • The Aromacognicity Session-you need to find 10-15 mins a day to relax and listen to your recording. Most people either listen at night when they are going to sleep or just as they wake up. You do not need to consciously listen or do anything, just lie back relax and if you fall asleep, even better.

How do I access my meditations?

We will send you your recording by email or WhatsApp, whichever you prefer. There will also be a copy saved in “My Portal”.

How many times and for how long do I need to listen to my session?

We would really urge you to listen at least once a day for 21 days. You cannot overdo it as each time you listen to your recording you will be laying down new, positive neural pathways.

Can I use This Balm on its own?

After the initial 21 days you will find that your brain will connect the positive subconscious messaging that you have been listening to, to the therapeutic aromas in the balm. Eventually you will just be able to use the balm on its own to access these positive thoughts and feelings.

Are your products cruelty free?

We use the best plant-based ingredients that we can source, and nothing is ever tested on animals.

Are your products vegan?

Absolutely. There are no animal products contained in This Balm™. Simply good, healthy plant-based ingredients.

What is your packaging made from?

Our packaging is currently recyclable glass, and our lids are Bakelite. We are currently researching aluminium lids so that our packaging is 100% recyclable.

Is your shipping packaging recyclable?

Yes, we use recyclable labels, boxes, leaflets, and inner packaging.

How do I use This Balm™

Once you receive your balm and recording you need to use these in conjunction with each other. Find a nice comfortable place that you can relax and apply a small amount of This Balm™ to the palms of your hands. Rub together so that the balm warms up and releases its aroma. Now turn on your recording and follow the instructions. Don’t worry as you will receive a video and written instructions straight into your inbox when you order This Balm™. Please do get in contact if you have any questions for us at all.

How do I get my recording?

Your recording will arrive either into your inbox or via WhatsApp (or both). Entirely your choice.

What else can I use This Balm™ for?

This Balm™ has many uses beyond your Aromacognicity™ session. Here are some other ways you can use This Balm™:

  • Apply to dry areas such as elbows, knees, and heels.
  • Apply to mid lengths and ends of dry hair as a nourishing hair treatment. Leave on overnight or wrap in a towel for 20 minutes. Shampoo and condition as normal.
  • Apply to dry cuticles and gently push back with a cotton bud.
  • Put a teaspoon of This Balm™ in your tub for a wonderful fragrant bath time.
  • Use as a lip balm for dry and cracked lips.
  • Use after shaving to ease irritation.
  • Use as a beard conditioner.
  • Use as an after-sun soother on sore and red skin.
  • Use as a make up remover and cleanser. Apply to skin and remove with warm water and cotton wool or cleansing cloth.
  • This Balm™ makes a great massage balm. Only use a small amount as a little goes a long way.
  • Fantastic to use after having a tattoo to ease any redness or itchiness.

This list goes on. Please get in touch if you find This Balm™ useful for anything else. We would love to hear from you.

How do I reorder This Balm™?

If you would like to order This Balm™ ’ to help you with a new issue you will have to go through the consultation process for that issue. If you’d just like to reorder your personalised balm please go to “My Portal” and order from there.

How much is just the balm?

Your personalised balm is £49.99 to reorder without the recording.

Do I have to go through the whole consultation to reorder This Balm™?

Only for a new issue. If you just want to reorder your balm and not the recording please go to “My Portal” and follow the instructions.

Can I order This Balm™ without the recording?

Your first order will include your personalised recording, but you can reorder just the balm from “My Portal.”

Do you make any other products?

We are looking at making a “Ready to Wear” This Balm™ and recordings. It will be more generic for those who do not need a personalised product. We are also researching a personalised Aromacognicity™ Skin, Haircare and Body Line. Please sign up to our mailing list and you will be one of the first to know when we launch this.

Do you make any “off the shelf” This Balm™ products?

We are looking to launch a few universal products this year for those who don’t want to go through the consultation process and are less concerned about a personalised product.

Why does it take 7-10 days to receive my order?

Your balm and recording are made individually, just for you. We will look through your consultation form and decide on the best ingredients and messaging in your recording to help you in the best way we can. Each and every balm and recording is made individually by real humans and this takes some time. We want to get it right for you, not rush it to you. We know that in these times of “instant gratification” 7-10 days seems like a long time to wait but we are an anti-algorithm are a real person and we are real people listening to your needs. It will be worth the wait. We promise.

What is “My Portal”?

This is your very own dashboard where you can look at your past orders, read any notes that we have sent you, look at articles and blogs we have written, see exclusive offers and VIP events that we might be holding and access your ingredient list and past recordings. It is your go to place for all things Aromacognicity

Do you offer face to face sessions?

Yes, Amanda offers one to one, face to face sessions in London, LA, and New York. Please email for more details and availability. The price is £595 for half day session which includes your consultation, recording, This Balm™ and 4 other products formulated just for you.

Do you do a subscription box?

Not at present but we will be bringing out monthly, limited-edition balms and recordings.

How can I become an affiliate?

Please contact us at

Do you do collaborations?

We are always interested in collaborating with interest brands who share the same values and ethos as ourselves. Please do contact us at

Where can I find This Balm on social media?

In all the usual places, TikTok, Instagram, Twitter, and Facebook. Just follow the links below...